Imagine Solutions
Privacy Policy
Imagine Solutions respects your privacy and handles personal information with care.
Information we collect
When you submit an enquiry, we collect your name, email address, selected subject and message. We also record a unique enquiry number, submission date and time, validated public IP address, approximate country, referring website when available, and the page used to submit the enquiry.
How we use information
We use this information to respond to enquiries, provide requested services, operate our business, prevent spam and abuse, investigate delivery problems and maintain the security of the website. We do not sell personal information.
Email and country services
Enquiries are sent through Hostinger Email. A server side country lookup service may receive the visitor’s public IP address to return an approximate country. It does not provide precise location information, and country identification may be affected by VPNs, proxies and mobile networks.
Storage, security and retention
Enquiry records and limited security logs are stored in protected server side storage. Security logs are normally retained for 30 days. Enquiry records are retained only for as long as reasonably necessary for business, security and legal purposes. Reasonable technical measures are used to protect stored information, but no internet transmission or storage method is completely secure.
Disclosure
Information may be handled by trusted service providers where necessary to operate the website, deliver email or identify an approximate country. It may also be disclosed where required by law.
Access and correction
You may contact us to request access to, or correction of, personal information we hold about you.
Contact
For privacy questions, email hello@imaginesolutions.digital.